Effective immediately, the public shipment tracking page on our website is no longer in service. To protect your order and logistics information, all shipment records and in-transit updates are now available exclusively in your Customer Portal.
How to check your shipment
- Sign in at qinghekang.com/portal
- Open Tracking to view all shipments under your account (partial shipments are listed separately)
- Or open the relevant order under My Orders and click Track Shipment to go directly to the carrier website
Please note
- The portal only shows orders and shipments belonging to your own account.
- If you do not yet have a portal account, please contact your account manager or email hello@qinghekang.com to have one activated.
- For older orders placed before your account was created, please contact us directly.
Thank you for your cooperation.
Xi’an Qinghekang Biotechnology Co., Ltd.